Frequently Asked Questions
Q : Got a question about our offer? Browse through the frequently asked A : We'd like to provide our customers with the best experience possible. Therefore we're sharing this list of Frequently Asked Question in order to facilitate any pre requisite needs regarding the sale process.
Q : What materials are the pet furniture made of? A : The products are made from durable, hight quality, easy clean, pet-friendly materials.
Q : How do I take care of my pets products? A : The Easy Clean technology allows the removal of even tough stains without the need for chemical cleaning agents, simply use a damp cloth (not wet).
Q : How long will my order take? A : Usually we ship your order within 24 hours on business days. Once your order has been dispatched it will take 2 to 7 working days depending on your location
Q : What are the delivery costs? A : Shipping to the EU and UK is free of charge.
Q : Are duties covered by Haz? A : Duties for International shipping are not covered by Haz.
Q : What if I have different questions? A : Feel free to contact us writing an e-mail to [email protected] We will get back to you as soon as possible.
Q : Got a question about our offer? Browse through the frequently asked A : We'd like to provide our customers with the best experience possible. Therefore we're sharing this list of Frequently Asked Question in order to facilitate any pre requisite needs regarding the sale process.
Q : What materials are the pet furniture made of? A : The products are made from durable, hight quality, easy clean, pet-friendly materials.
Q : How do I take care of my pets products? A : The Easy Clean technology allows the removal of even tough stains without the need for chemical cleaning agents, simply use a damp cloth (not wet).
Q : How long will my order take? A : Usually we ship your order within 24 hours on business days. Once your order has been dispatched it will take 2 to 7 working days depending on your location
Q : What are the delivery costs? A : Shipping to the EU and UK is free of charge.
Q : Are duties covered by Haz? A : Duties for International shipping are not covered by Haz.
Q : What if I have different questions? A : Feel free to contact us writing an e-mail to [email protected] We will get back to you as soon as possible.
E-mail : [email protected] / Customer Service Hour : Monday - Friday 9:00 AM - 5:30 PM (ET)
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